City Applies Mayor’s Water Bill Discount Starting This Week

Tuesday Oct 25th, 2022

Green banner with DPW logo and text "Department of Public Works Press Release"

 Today, Mayor Brandon M. Scott announced that starting this week, City residents will begin to see a 25 percent discount reflected on their water bills.

Mayor Scott first announced the discount following the City’s boil water advisory in early September to compensate residents for being without water and to help cover increased usage costs during the flushing process.

“We know the boil water advisory placed an undue burden on our residents. I first made this commitment because I firmly believe it is our role as City leaders to leverage our authority to help residents in their time of need and today we are fulfilling that promise,” said Mayor Brandon M. Scott. “I want to thank the Department of Public Works for implementing this directive in a timely fashion and for understanding the importance of supporting our communities.” 

Residential customers will begin to see the 25 percent water bill discount applied to account charges immediately following the boil water advisory event. The discount will cover charges for the entire September monthly bill, except for the five-dollar Bay Restoration fee passed onto the state of Maryland and reflected under the line item “adjustments/fees” on residential bills. To compare the discounted amount, reference your September monthly bill which can also be accessed online at https://waterbillportal.baltimorecity.gov. 

“Since Mayor Brandon Scott announced the 25 percent discount Baltimore Department of Public Works (DPW) staff have worked diligently to implement the discount for residential customers through DPW’s billing system,” said Department of Public Works Director Jason W. Mitchell, Ed.D. “We thank the Baltimore community for their assistance in flushing the water system immediately following the lift of the boil water advisory and for their patience in applying the 25 percent water bill discount to nearly 200,000 eligible accounts.”

Discounts will be applied exclusively to all Baltimore City accounts. All discounts should be reflected by the end of November. If customers do not see the discount on their billing statements, they should contact DPW at (410) 396-5398 or via email at dpw.billing@baltimorecity.gov.

Related Stories

DPW is Now Accepting Public Comments on the Modified Sanitary Sewer Consent Decree Revised Emergency Response Plan 

The Baltimore City Department of Public Works (DPW)  has announced the release of its Revised Emergency Response Plan (ERP), a reference tool to be used by City personnel during a sanitary sewer overflow or reported building backup emergency. The Modified Sanitary Sewer Consent Decree (MCD) requires DPW to submit a revised Emergency Response Plan to protect the public health and welfare in the event of an unpermitted release, spill, or discharge of pollutants from the sewer collection system or in the event of a reported building backup.

Register Now for the Mayor's Fall Cleanup, October 26

Mayor Brandon M. Scott, the Baltimore City Department of Public Works (DPW), and the Mayor's Office of Community Affairs have announced the upcoming Mayor's Annual Fall Clean-up and Day of Service. Residents, volunteer groups, and community associations are encouraged to register now to participate in the city-wide effort to beautify neighborhoods. The event will run on Saturday, October 26, 2024, from 9 a.m. to 1:00 p.m.

Mattress and Box Spring Recycling Now Available at Quarantine Road Landfill Residential Drop-Off Center



Looking to get rid of an old mattress? Baltimore City residents can now drop off mattresses and box springs for recycling at the Baltimore City Department of Public Works’ (DPW) Quarantine Road Landfill Residential Drop-Off Center. In the coming months, DPW will expand this mattress recycling service to other Residential Drop-Off Centers across the city.

Visit the Newsroom